ALiS attaches great importance to respect for the privacy of its customers and the protection of their personal data. We are also committed to maintaining relationships based on the interest and trust of our customers. We undertake that your personal data will be processed in accordance with the General Data Protection Regulation (GDPR) and the French Computer and Freedom Act. You will find below information about how we collect and process your data.
Personal data is information about you that will allow you to identify yourself. For example, your first and last name, e-mail address, photograph, date of birth, phone number, etc.
Your personal data may be collected as part of your internet use when you:
Personal data may also be collected when you use our highway. Traffic management and network operation require the implementation of devices, including computer and video, for the benefit of your comfort and safety.
We mainly use your personal data as part of the management of our customers to allow you to access our services but also to know your expectations to improve our services.
Provided that we have previously obtained your consent, your personal data may also be used to inform you, electronically (e-mail, SMS, etc.), of our offers and our news that may interest you.
We also use your personal data to improve our services in our highway.
Your personal data are kept for the necessary duration and proportional to the achievement of the purposes for which the data is collected.
Personal information collected is intended for ALiS, Easytrip, Routalis, Sanef, highways connected to ALiS network, i.e. Cofiroute and ASF. This information is communicated to the authorized staff of ALiS, Easytrip, Routalis and Sanef.
We may also disclose your personal data to our subcontractors that we use in terms of technical services, payment services, etc., and subject to prior approval, to our business partners. These people may, therefore, be required to contact you directly from the contact information you have given us.
Our business partners and subcontractors are located in Metropolitan France. The communication of your personal data does not imply any transfer of information outside France and / or to non-EU countries whose personal data protection legislation differs.
We strictly require our business partners and our subcontractors to use your personal data for the sole purposes mentioned above and only to the extent necessary to perform the tasks assigned to them, and to implement all measures essential to the security and confidentiality of your personal data.
We acknowledge that the management of your payment information, by us or by our subcontractors, complies with the provisions relating to the security of bank data, as described in the Payment Data Industry Data Security Standard (PCI DSS).
Your personal data are stored in our databases or in the databases of our subcontractors.
We take all the physical, technical and organizational measures necessary to ensure the security and confidentiality of your personal data against destruction, loss, alteration, disclosure, reproduction or unauthorized access. We require our business partners and subcontractors to implement the same measures.
You have a right to access, rectify, delete, oppose, limit and use the portability of your personal data processing. You also have the right to lodge a claim with the CNIL. To modify your personal data, please log in to your Subscribers Area on the Easytrip website www.easytrip.fr If you have any questions regarding connection problems with your Easytrip Subscriber Area, please contact your Customer Service via www.easytrip.fr/contactez-nous For any questions regarding complaints, contact ALiS by email: contact[@]alis-sa[.]com or by mail at the following address:
To contact our Data Protection Officer: dpd[@]alis-sa[.]com.
For any request relating to personal data, you must enclose a copy of a valid identity document (identity card or passport).